Contact Us

Our address is: Rosebrook Primary School, Rudyard Avenue, Roseworth, Stockton-on-Tees, TS19 9LF. Our Acting Headteacher is Mrs Donna Lyons

For general enquiries please contact our school office on 01642 677985 to speak to one of our administrative team or email office@rosebrook.adastraschools.org

Reporting absence:

• Telephone call to school office (preferred method) (01642 677985)
• Messenger via Rosebrook Primary School Facebook page

Providing written evidence of any kind:

• In person to the school office
• Or email office@rosebrook.adastraschools.org

Providing information regarding a change in circumstance (e.g. change of address, school meals etc):

• In person to the school office
• Or email office@rosebrook.adastraschools.org

A question for the teacher or to pass on information:

• During meet and greet on the school yard daily
• Arrange a convenient time to chat to teacher or teaching assistant for more privacy
• Telephone call to school office (01642 677985) to pass a message on
• Parents and carers can send a non-urgent message via ClassDojo and a response will be given within 24 hours if needed

A message about pick-ups, drop-offs and school breakfast / afterschool clubs:  

• In person to the school office
• Telephone call to school office (01642 677985)

To enquire about family support or to discuss a safeguarding concern:

• Contact the school office and ask for Miss Gemma Ibbetson– our child protection and safeguarding advisor

For urgent safeguarding concerns outside of school hours:

• Contact a member of the Safeguarding Team via email at RBSafeguarding@rosebrook.adastraschools.org

To raise a serious issue or complaint:

• Contact the school office and leave contact details for a member of the Senior Leadership Team or Safeguarding Team to contact you to arrange a meeting.
• In writing or access the Trust Complaints Policy on our school website: https://rosebrook.adastraschools.org/key-information/complaints-policy/
• Or email office@rosebrook.adastraschools.org

To contact the SENDCo (Mrs Smith):

• Contact the school office and leave contact details for Mrs Smith to get back to you.
• Or email office@rosebrook.adastraschools.org

Our Chair of the Local Academy Committee is Mr Mark Smith, Rosebrook Primary School, Rudyard Avenue, Roseworth, Stockton-on-Tees, TS19 9LF.  You can also contact him via email on rbmark.smith@rosebrook.adastraschools.org

Rosebrook Primary School is a member of Ad Astra Academy Trust.
Registered Office:
Hub 2, The Innovation Centre
Venture Court
Queens Meadow Business Park
Hartlepool
TS25 5TG
Tel: (01429) 874552